SHIPPING:
We ship via US Postal Service or by UPS.
UPS shippments require a signature.

OUR RETURN/EXCHANGE POLICY:
Greatest Pet Products stands behind the quality brand names that we sell. If you are not satisfied with your purchase, we will gladly grant a refund or exchange for the original purchase amount, excluding shipping.

To return an item, send us an email at customerservice@Greatest Pet Products to notify us of your intent to return or exchange a purchase. Send the unopened product along with the the original shipping invoice within 30 days of your purchase. Please include your name, address, phone number and e-mail address. For exchanges, please indicate the product you wish to replace your returned item with.

In the unlikely event that we processed your order incorrectly or if we shipped you the wrong or defective item, we will gladly take back that item and credit you the full cost of your order.

Send returns to:

Greatest Pet Products
5050 SW Griffith Dr. - Suite 203
Beaverton, OR. 97005

email: support@GreatestPetProducts.com